Microsoft will begin enforcing MFA on M365 and Azure/Entra administrator accounts starting on October 15. If you have not set up MFA for accounts used by Help Desk Services and NOC, please reach out to mfa_account_creation@ConnectWise.com prior to the deadline. Please see the Custom Passwords and Properties article in ConnectWise University for instructions on how to configure MFA on M365 and Azure/Entra Help Desk Services accounts. This will allow our Expert Services teams to continue to support your clients without interruption.
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Ashay Patankar
ConnectWise
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