Help Desk, NOC, Ded Tech Service

How do you reach our Expert Services Partner Support Colleagues?

  • 1.  How do you reach our Expert Services Partner Support Colleagues?

    Posted 07-24-2024 09:00 AM

    Navigating our various support organizations within ConnectWise can be confusing. If you have an issue with our Expert Service organizations, the Help Desk Service, the NOC Service and or Dedicated Tech, you have the following options:

    NOC Phone Number:  914 219 1881 (Option 1)
    Help Desk Service Partner Line: 855-342-8432 / expertserviceshelpdesk@connectwise.com
    Dedicated Tech: dedicated-tech@connectwise.com 
    Asio Support Link (Need to be logged into Asio)

    We are aware and are working to streamline the cumbersome process that's pushing you from Asio to ConnectWise home back over to Asio for general inquires. 

    Thanks,

    Walt



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    Walter Clarke
    VP, Product
    ConnectWise
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